Logistics Coordinator

Job title: Logistics Coordinator

Company: BIC

Job description: For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.As a member of our team, you’ll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.Our “roll up your sleeves and get the job done” approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.It’s a colorful world – make your mark by joining the BIC team today.JOB DESCRIPTIONInbound Logistics:

• Stay abreast of customs laws, regulations, and procedures to ensure compliance.
• Prepare and submit necessary documentation and coordinate with custom brokers for customs clearance.
• Collaborate with freight forwarders, shipping lines, and transportation providers to ensure timely delivery of goods.
• Monitor shipment schedules and address any delays or issues in transit.
• Work to minimize demurrage costs and import-related expenses while maintaining the quality and efficiency of import operations.

Customer Service Excellence:

• Develop a robust customer order tracking system leveraging on company ERP (JDE), Microsoft Excel, power BI and other tracking software to provide visibility to customer orders from dispatch to delivery to customer warehouse.
• Track and report customer order deliveries real-time, improving delivery efficiency and OTIF, hence customer satisfaction of 3PL and owned deliveries.
• Track and report monthly customer missed cases and Order fill rate.

Reporting and Performance analysis:

• Collect & analyze data on supply chain operations to improve efficiency.
• Measure supply chain performance and report to management.
• Participates in 3PL performance KPI reviews, tracking and reporting.
• Prepares and sends 3PL partners monthly performance dashboard for driving improvement.
• In charge of Customer excellence department monthly KPI scorecard, ensuring KPIs’ are updated on scorecards and monthly performance deck are updated and published as at when due.

Key Performance Indicators / Key Figures

• 3PL monthly KPI scorecard updated by WD4 of new month.
• Customer Excellence monthly performance deck updated by WD5 of new month.
• Demurrage cost and clearing days.
• OTD

95% * POT Vendor98% compliance to contractCandidate Profile : Qualifications/Technical Skills

• Diploma in supply chain management, logistics, business management or related fields
• 2 or more years’ experience in a supply management role or related position
• Proven knowledge of Nigeria Import documentation process.
• Good analytical skills
• Team player; able to relate to customers, suppliers’ colleagues, and team members.
• Customer oriented.
• Understanding of MS packages functionalities.
• Intermediate to advance excel knowledge.
• Interpersonal skills and ability to build and improve trusting relationships.
• Attention to details.

BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.

Expected salary:

Location: Lagos, Lagos State

Job date: Sun, 25 Feb 2024 07:56:07 GMT

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