Process Manager (m/w/d)

Job title: Process Manager (m/w/d)

Company: Randstad

Job description: We live in extraordinary times. Technology, society, the job market – they are all evolving rapidly and opening up new opportunities. As innovation drives the world of work even faster, many of us are asking ourselves: how can I find a job that suits me?Working at Randstad means much more than just being active in an organization. In our work environment, people are at the center of our attention. We combine our passionate commitment to individual development with the powerful use of cutting-edge technology. In this way, we help people and companies to realize their true potential. This is our idea of “Partner for Talent” – a partnership that convinces and inspires.Job Mission:As the Process Manager, you will play a crucial role in enhancing processes, advising clients on optimizing workforce management, and fostering long-term partnerships. You will collaborate with cross-functional teams, drive efficiency through continuous improvement initiatives, and ensure service quality aligns with organizational goals.Key Responsibilities:Analysis & Process Improvement:

• Conduct business scans during the sales process, develop client concepts, and oversee implementation.
• Analyze current workforce management processes to identify areas for improvement and proactively develop new initiatives.
• Continuously evaluate internal processes to enhance efficiency and reduce costs.
• Collaborate with cross-functional teams to align processes with organizational objectives.
• Stay updated with industry trends and best practices related to Total Workforce and Lean Management.

Advisory & Cost Reduction:

• Implement and monitor KPIs and SLAs, consolidate reports, and create cost-saving plans.
• Advise clients and internal teams on pool composition and talent management.
• Collaborate with Operational Managers to create commercial opportunities and roadmaps for clients.
• Train and coach internal and client teams on new processes and ensure compliance.

Relationship Management:

• Develop and maintain relationships with key stakeholders to ensure processes meet their needs.
• Communicate effectively with Operational Managers and teams to address client needs and plan next steps.
• Establish a purposeful chain of contact within Large Account Onsite and clients for seamless communication.
• Optimize services for clients and internal business lines as required.
• Lead change initiatives and storytelling with operational business leads.

QualificationRequirements:

• Bachelor’s degree in a related field or six years of full-time work experience.
• 3-4 years’ experience in the service/industrial sector with a proven track record of increased responsibilities.
• Six Sigma or Project Management education is an advantage.
• Ability to make sound business decisions in a fast-paced environment.
• Strong stakeholder management, communication, and interpersonal skills.
• Proficiency in English & French or in English & German
• Willingness to travel within Switzerland (approx. 3-4 days/week).

Core Competencies:

• Connecting People.
• Managing Ambiguity.
• Driving Vision and Purpose.
• Ingenuity.

Benefits:

• Competitive salaries and bonuses.
• Health insurance premium coverage.
• 5 weeks paid holidays.
• Various discounts with cooperation partners.
• Additional paternity leave.
• Half-Fare travelcard.
• Participation in a personal and lucrative share plan.
• Opportunities for further training and development.

Join Randstad:We believe your career is more than a job. Through your work, you make a meaningful contribution to society. Every day is an opportunity to make a positive impact. If you share our passion for improving the world of work and are eager to be part of our vision, we welcome your application.

Expected salary:

Location: Suisse

Job date: Thu, 21 Mar 2024 23:54:07 GMT

Apply for the job now!

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